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Payment

Our FAQs help you quickly and easily find answers to the most common questions about payment.

What payment options do I have?

If you purchase from us via hovding.com, you can choose between a bank or credit card that is connected to Mastercard / Visa, or iDEAL (Netherlands), MobilPay (Finland). All options are easy and safe. When you choose card payment as the payment method, the amount is deducted immediately when ordering. To offer a set of different payment options, we need to share your personal and order details with the provider of each payment service. Personal data is handled in accordance with applicable data protection legislation. In the event of any returns, the money will be refunded to the payment method used when ordering.

I forgot to enter my discount code

Please contact customer service as soon as possible by replying to the order confirmation you received by email.

I want to cancel/change my order

Please contact customer service as soon as possible by replying to the order confirmation you received by email.

Why has payment been taken before I have received my product?

Payment is made by payment card immediately when the order has been placed.

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